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News
Arizona Department of Revenue reopens East Valley office
Appointment-only service offered Monday-Thursday
Posted
The Arizona Department of Revenue reopened its East Valley location in Mesa Aug. 2 for appointment-only services.
Taxpayers can now receive in-person assistance with payments, processing TPT license applications, general TPT return, and AZTaxes.gov education and assistance, according to a release.
Appointments will be available 7:30 a.m.-5:30 p.m. Monday-Thursday, with the office closed on Fridays, at the city of Mesa Customer Service Center, 55 N. Center St. To schedule an appointment, call 602-716-2367 or email AZTaxHelp@azdor.gov.
Customers who need to file documents but don’t need to speak with a customer service representative can still use the drop-boxes that remain at this location.
ADOR temporarily closed the office in the spring of last year in response to the COVID-19 public health situation in an effort to protect the health and safety of its customers and employees, the release states.
While Department of Revenue in-person support services will be available, taxpayers can still access a variety of other customer service tools for fast and easy assistance, including the following:
AZTaxes.gov for filing and payment of transaction privilege tax and withholding tax — and payment only for individual and corporate income tax;
FAQs, forms, YouTube tutorials and other resources on AZDOR.gov;
Live chat with ADOR staff, 7 a.m.-6 p.m. Monday-Friday on AZDOR.gov and AZTaxes.gov;
Check refund status online on AZTaxes.gov by selecting “Where’s My Refund”: and
ADOR Customer Care telephone line at 602-255-3381 or 800-352-4090, 8 a.m.-5 p.m. Monday-Friday.
